What is Lightbooks, and what does it do?
Lightbooks is a business operations platform/ERP that adapts to how your company works. It offers modules like HR & Payroll, Finance & Accounting, Assets & Inventory, Manufacturing, etc., all in one customizable system.
Which business modules are included in the platform?
There are 20+ integrated modules covering areas such as Education & LMS, HR & Payroll, Finance & Accounting, Assets & Inventory, Manufacturing, Security & Compliance, Analytics & BI, etc.
Is Lightbooks customizable?
Yes — it supports no-code customization: forms, fields, workflows, business rules, conditional logic, etc., so you can adapt processes exactly as you need without code.
How long does it take to get up and running?
Typically 2–4 weeks, with templates and guided setup to accelerate the onboarding process.
Can we migrate our existing data from spreadsheets or other systems?
Yes — Lightbooks provides data migration tools and support to help you move data from spreadsheets or other systems.
Does Lightbooks integrate with other tools?
Yes — there are REST APIs, webhooks, and pre-built connectors for popular tools (e.g. accounting software like Tally, payment gateways, etc.).
Is Lightbooks only cloud-based, or do you offer on-premise deployment?
Both options are available: cloud deployment and on-premise, depending on security/compliance requirements.
What kind of support is provided?
All plans include email support. Higher-tier plans (Growth, Enterprise) have priority support, faster response times, and dedicated account managers.
What are the security and compliance features?
Role-based access control, audit trails, data encryption, compliance dashboards, etc., are built in to help with enterprise‐grade security and regulatory compliance.
How are workflows automated?
You can define multi-step approvals, SLA enforcement, auto-routing, escalations, conditional logic, etc., to automate your internal processes.
What is the ROI or savings typically achieved?
Customers see metrics like 60% faster processing, ₹12L average annual savings, 99.9% compliance rate, and 3× ROI within the first year (as shown in the case studies).
Can multiple entities (branches / campuses / offices) be managed under one system?
Yes — the platform supports multi-entity accounting and operations, so you can consolidate operations across all locations.
How does reporting and analytics work?
Lightbooks offers analytics & Business Intelligence modules: role-based dashboards, custom report builder, predictive analytics, automated alerts.
What about user permissions and access control?
There is granular permissions: role-based access, possibly down to field-level, department-specific views, multi-tenant isolation where applicable.
What industries is Lightbooks suitable for?
Many: Education, Manufacturing, Enterprises with complex operations, companies needing strong compliance, etc. It’s designed to be flexible to adapt to many industries.
What happens after the free trial or demo?
After the trial/demo, you can opt for a paid plan (Growth, Enterprise etc.) with appropriate support and features. (You might detail pricing tiers.)
What are the pricing plans?
Plans vary depending on modules, number of users, deployment type, level of support. Details are available under the “Pricing” section or by contacting sales.
Can Lightbooks handle regulatory compliance/audits?
Yes — with audit trails, compliance dashboards, version control, reports to meet regulatory or internal audit requirements.
How safe is the data — what about backups, disaster recovery?
The platform has enterprise-grade security including encryption, backups, possibly DR plans (you may clarify what is provided).
If our business processes change, how easy is it to adjust / scale the system?
Very easy — since it is highly customizable, no-code, modular, you can add or adjust workflows, forms, modules as business evolves. Also scales across entities/locations.
What is Lightbooks and how is it different from traditional ERP systems?
Lightbooks is a fully modular, no-vendor-lock-in ERP platform that adapts to your business workflows (forms, fields, approvals, etc.). Unlike rigid ERP systems, it allows you to customize nearly every aspect (workflows, dashboards, reports) without coding.
How long does it take to implement Lightbooks in a typical company?
Most businesses go live in about 2-4 weeks, depending on module complexity, data migration, and customization requirements. Templates and guided setup help speed up the process.
Can we migrate our existing data (from spreadsheets or other systems) into Lightbooks?
Yes. Lightbooks supports data migration tools and assistance to help move data from spreadsheets, legacy systems, or other ERPs into Lightbooks, with validation and mapping support.
To what extent can Lightbooks be customized?
Highly customizable: you can create custom forms and fields, build multi-step workflows and approval chains, set up business rules, design reports and dashboards — all without writing code.
Does Lightbooks support cloud deployment, on-premise, or both?
Both. You can use Lightbooks in the cloud (hosted) or deploy it on-premise, depending on your security, compliance, or infrastructure preferences.
What kind of integrations does Lightbooks provide?
Lightbooks includes REST APIs, webhooks, and pre-built connectors for popular tools like payment gateways, accounting packages (e.g. Tally or equivalent), and more. Custom integrations can also be built as needed.
What support options are available?
All plans include email support. Higher-level / Enterprise plans include priority support, faster SLA response times, and dedicated account managers.
Can Lightbooks handle multi-company or multi-entity accounting?
Yes. Lightbooks is designed to support multiple entities/companies, inter-company transactions, consolidated financials, and cross-entity reporting.
What modules does Lightbooks offer?
Lightbooks offers 20+ integrated modules, including Finance & Accounting, HR & Payroll, Assets & Inventory, Manufacturing, Analytics/BI, LMS/Education, and more.
How secure is Lightbooks?
Lightbooks provides enterprise-grade security: role-based access control (RBAC), field-level permissions, audit trails, data encryption, and compliance dashboards.
Is Lightbooks suitable for small businesses?
Yes. Lightbooks can scale down to smaller operations, letting you start with the modules you need, and expand as you grow. The modular architecture means you don’t pay for what you don’t use.
Does Lightbooks offer trial or free versions?
Yes. There is a 14-day free trial available so you can evaluate the platform before committing.
What industries does Lightbooks cater to?
Lightbooks serves a variety of industries: education/LMS, manufacturing, service businesses, organizations needing HR & payroll, inventory management, etc. Because it’s adaptable, industry-specific workflows can be built.
How are user roles and permissions managed in Lightbooks?
You can define user roles, control access at module, document, or even field level. Permissions can be set per department, per tenant (if multi-tenant), or per user, depending on your organization structure.
What is the cost structure / pricing model for Lightbooks?
Pricing is tiered: basic plan for smaller users, up to enterprise plan with more modules, customizations, and dedicated support. (You should check the current pricing page for exact numbers.)
Does Lightbooks provide mobile access or a mobile app?
Lightbooks offers a mobile-friendly interface (web) and may have mobile app support (for certain platforms); core functionality is accessible on mobile devices for managers, field workers, etc.
How are updates, bug fixes, and new features handled?
Lightbooks regularly rolls out updates, including security patches, new features, and performance improvements. For cloud users, updates happen automatically; on-premise customers can apply patches when ready.
Can Lightbooks support local tax / regulatory compliance (for e.g. India)?
Yes. Lightbooks provides compliance features such as statutory reports, compliance dashboards, audit logs. For local regulatory requirements, custom rules or localization can be built in.
What is the training and onboarding process like?
Lightbooks offers onboarding assistance, documentation, tutorial videos, and often help from implementation consultants. Templates help configure basic workflows, then you can customize further.
What kind of ROI or benefits can companies expect from using Lightbooks?
Users have reported significant efficiency gains: faster processing (e.g. 50-70% reduction in manual bottlenecks), improvements in compliance rate (up to near 100%), cost savings in operations, and better visibility for decision-making.